Financial Aid Coordinator at North Orange County Community College District (2024)

Human Resources
714-808-4810

Job Description / Essential Elements: Print

Financial Aid Coordinator
North Orange County Community College District
Position Number: 2015738P
Location: Cypress College
Department: CC Financial Aid
Percentage of Employment: 100%
Months of Employment: 12 Months Per Year
Work Schedule: Monday, Wednesday - Friday: 8:00 AM - 5:00 PM; Tuesday 9:00 AM - 6:00 PM (Schedule and shift are subject to change in accordance with department needs.)
Job Description:
Coordinates and organizes day-to-day financial aid activities to ensure that work is performed in a competent and timely manner.
Develops, implements, and maintains assigned technology, programs and software independently and collaboration with internal and external partners. Performs audit, reporting, documentation, security issues, and problem solving related to technology.
Monitors federal and state accounts in accordance with regulations to ensure financial aid funds are accurately reported. Monitors program fund accounts to ensure students are not awarded more than their allocation.
Reconciles direct loan accounts and various federal and state grant award accounts; reconciles various account ledgers; balances fund accounts with internal ledgers and other appropriate sources.
Prepares financial statements and reports as directed; ensures compliance with applicable rules, regulations, policies and procedures.
Assists in the preparation and monitoring of Financial Aid Office budget; processes budget transfers and prepares journal entries; monitors accounting activities of assigned BFAP -SFAA categorically- funded programs.
Provides technical expertise to assist District personnel and department personnel regarding various records, budgets, accounts and programs. Coordinates communication and accounting activities with other District departments and personnel, governmental agencies, private agencies and vendors.
Establishes procedures for intake and processing of student applications; guides and advises students and prospective students concerning the financial aid programs; explains complex policies and procedures. Assist in student appeals process.
Sets up financial aid packaging parameters that other staff members can follow to establish award levels. Packages and determines award levels within established guidelines. Communicates award levels with students, sets up accounts along with disbursem*nt and payments dates, and receives and allocates award funds from grantors.
Audits staff work by reviewing student records to assure continued eligibility; verify student enrollment status and adjudicates student appeal relating to academic process; conduct the appeal process for students who have been denied financial aid.
Ensures implementation and maintenance of established District policies and procedures; ensures compliance with federal and state policies and procedures related to accounting.Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized and timely manner; serves as the lead financial aid technical liaison with the Director concerning District wide financial aid technical coordination.
May develop, implement and evaluate default aversion strategies on assigned specialty area. Works with loan services, guarantors, and other auxiliary service providers to remedy delinquent accounts and promotes default management awareness.
Develops and conducts financial aid training and information workshops regarding continuously changing regulations and procedures.
Participates in annual training and professional organizations to keep abreast of new federal and state regulations and program changes.
Demonstrate sensitivity to and understanding of the disabilities and diverse academic, socioeconomic, cultural, and ethnic backgrounds of students.
Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.
Performs related duties as assigned.
Primary Purpose:
Under general direction of the Financial Aid Director, manage, coordinate, organize, develop and direct a variety of complex technical tasks involved in the implementation of student financial aid programs and procedures in accordance with federal and state regulations. Coordinates office activities, assists in the delegation of responsibilities and training of office staff. Implements office policies and procedures and performs a variety of complex administrative duties including accounting functions.
Working Relationships:
The Financial Aid Coordinator maintains frequent contact with various departments and personnel, and outside vendors, agencies and financial institutions.
Knowledge, Skills, and Abilities:
Knowledge of state and federal guidelines and regulations for financial aid
Knowledge of financial aid packaging and awarding policy
Knowledge of financial and statistical record-keeping techniques
Knowledge of preparation, maintenance, verification and processing of financial aid records
Knowledge of accounting and auditing principles, practices and procedures
Knowledge of applicable sections of State Education Code and other applicable laws
Knowledge of computer-based accounting systems
Knowledge of office policies, procedures, and equipment, including the use of personal computers to access student information databases, word processing and spreadsheet applications
Ability to interpret, apply, and explain rules, regulations, policies and procedures
Ability to apply financial needs analysis methodology
Ability to train and provide work direction to others
Ability to make arithmetic calculations quickly and accurately
Ability to analyze technical and complex information and documents and make assessments according to complex policies, procedures, and mandated regulations
Ability to prepare complete and concise statistics, records, reports and files
Ability to meet schedules and deadlines
Ability to establish and maintain effective work direction to others
Ability to plan, organize and prioritize work
Special Requirements:
As applicable, the award of all degrees, coursework, and units must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.
Minimum Qualifications:
An associate degree, or the completion of at least sixty (60) college-level semester units.Three years of increasingly responsible lead experience in a financial aid office in a college or university setting.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Desirable Qualifications:
Experience in overseeing and implementing financial aid programs that prioritize diversity and inclusivity. Experience in a lead, supervisory, coordinator or managerial capacity at a financial aid office or related field. Experience processing financial aid files, appeals or overseeing a financial aid program. Experience providing training, instruction, and guidance to other and/or experience establishing procedures and implementing complex policies. Experience using Banner, Campus Logic, Cranium Café, Microsoft Teams, Central Processing System (CPS ), National Student Loan Data System (NSLDS ), Common Origination Disbursem*nts (COD ) and/or similar systems. Knowledge of Financial Aid state and federal programs, regulations, policies and compliance.Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Working Conditions:
College or District office environment; subject to constant interruptions and varying noise levels; frequent interaction with others; sitting, walking, and standing for long periods at a time (up to 2-3 hours); repetitive use of upper extremities including hand coordination activities; fine finger manipulation; vision abilities; ability to push, pull, and lift.
Salary Range: $5,909 - $7,130 Per Month
Open Date: 07/29/2024
Close Date: 08/15/2024
Special Instructions Summary: Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.
This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.
The District may choose to fill one or more positions from this recruitment within six (6) months.
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.
The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.
Minimum Qualifications – Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).
Minimum Qualifications – Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.
Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.
Evaluations of foreign degrees and/or coursework are required. See our website at https://www.nocccd.edu/minimum-qualifications for information regarding evaluation of foreign degrees.
To apply, visit: https://apptrkr.com/5473920
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